Shipmate - automated shipping software for UK and Republic of Ireland online retailers
Carrier Integrations
Channel Integrations
Complex shipping?
We make it
simple
For bespoke enterprise workflows, Shipmate combines our powerful shipping software with hands-on consultancy to make your operations run like clockwork.
PRODUCT
Powerful shipping software
Multi-carrier shipping, simplified. Fast label creation, real-time tracking, and seamless integrations – all in one platform built for high-volume reliability.
CONSULTATION
Knowledgeable expertise
More than software – we bring proven shipping know-how to solve problems, streamline operations, and turn fulfilment into your competitive edge.
Arrange your free initial consultation
Who we help
Fulfilment Consultations built for businesses where shipping isn't simple – and can't afford to fail.
Large-scale shippers with complex workflows
Businesses with multiple locations or warehouses
Companies using multiple carriers or high-volume order fulfilment
Enterprises with unique technology or compliance requirements
No matter how complex your shipping needs, we've got the tools and
expertise to keep things moving. Let's
talk
about
your operation and find the right solution together.
Arrange your free initial consultation and
let's get
started.
Why businesses choose Shipmate for advice
Our software comes with something rare: real shipping expertise.
Not just a sales call
Our consultations aren't thinly veiled product pitches. They're genuine problem-solving sessions where we take the time to understand your current workflows, challenges, and ambitions. You'll walk away with ideas and insights you can act on, whether you choose Shipmate or not.
Run by people who've been there
We've worked with businesses shipping thousands of parcels a day across multiple carriers, countries, and systems. We know the pain points because we've tackled them – from integrating tricky carrier APIs to smoothing out fulfilment bottlenecks.
A focus on the whole picture
Software is only part of the solution. We look at your entire shipping operation –from order capture through to final delivery, so the recommendations we make fit seamlessly into your existing processes and tech stack.
Tailored for complexity
We specialise in enterprise-scale and high-volume shipping. If your business has complex rules, multiple carriers, or unusual operational demands, we know how to design solutions that work in the real world, not just on paper.
Actionable outcomes
By the end of your consultation, you'll have a clear outline of next steps - whether that's optimising your current set-up, integrating with Shipmate, or a hybrid approach. No vague promises, just practical advice.
Delivering sustainable greetings cards and gifts at scale…
Ohh Deer have a passion for paper products - greetings cards, stationary & gifts. Find out how Shipmate helps Ohh Deer to fulfil 10,000's of orders per month...
The consultation process
From first conversation to long-term success – here’s how we work.
Discovery
Understanding your business, workflows, and challenges
Design
Tailoring the perfect shipping process using Shipmate’s capabilities
Implementation
Seamless setup, training, and integration
Support
Continuous optimisation as your business grows
Common problems we solve…
- Inefficient multi-carrier management
- Disconnected fulfilment and customer systems
- High error rates in shipment processing
- Lack of shipping visibility across sites
- Difficulty meeting compliance requirements
- Unique technology requirements
Continuous optimisation
Every shipping operation has its pain points. For some businesses, it’s the inefficiency of
juggling
multiple
carrier platforms, for others it’s the customer frustration caused by poor
tracking
visibility. Many find
themselves stuck with manual workflows that are slow, error-prone, and
hard to
scale.
Without the right systems in place, shipping costs creep up unnoticed, and disconnected tools
create
constant
operational headaches.
That’s where Shipmate comes in. We look at the way your entire shipping process
fits
together, from order
capture to despatch, and identify the quickest, most cost-effective ways to improve it.
Arrange your free initial consultation
Latest customer stories
Get up and running with tailored onboarding
We offer a guided onboarding service to get you up and running quickly and make sure you get the most out of Shipmate to streamline your shipping process. Included with Enterprise accounts and available as an option for all others.
Account Configuration
Our experts can help configure your account for optimal use in your organisation using features such as custom fields, routing rules and more.
1-2-1 Training
Our guided onboarding service includes a 1-2-1 training session with your nominated power user to help familiarise them with the platform and its features.
System Migration
If you are switching from another software provider, we can help migrate settings, rules and carrier accounts to make your switch seamless.
Bespoke Development
We can provide bespoke development services to integrate your systems, introduce additional functionality and optimise your workflow.
Guided onboarding included with Enterprise accounts. Tailored onboarding services including system migration and bespoke development may incur additional costs.
