🇬🇧 🇮🇪 Shipmate - automated shipping software for UK and Republic of Ireland businesses

Everything you need to run your parcel aggregator business

Let your merchants label their own parcels using your carrier accounts, set up custom pricing and manage collections and billing – all in one powerful platform.

3PL Shipping Software
All the Carrier Integrations you'll ever need
  • Royal Mail
  • UPS
  • DPD
  • DPD Local
  • DHL
  • Yodel
  • Evri
  • Parcelforce Worldwide
  • TNT
  • XDP
  • Palletways
  • FedEx
  • Collect+
  • Panther
  • An Post
  • DX
  • Asendia
  • Whistl
How Shipmate can help you

A business in a box for first mile aggregation providers...

3PL Software with individual Merchant Accounts 3PL Aggregators Carrier Accounts

Give merchants secure access to your carrier accounts

No more sub accounts - simplify your carrier relations by providing controlled access from one account to all your merchants.

Individual Merchant Access Individual Merchant Access

Each merchant has their own account they can link to their online store or order management system to generate labels, retrieve tracking numbers and benefit from all our powerful shipping automation features for merchants.

Broaden Your Services Broaden Your Services

Many carriers don’t support the 3PL aggregator / reseller business model due to the IT overhead. Shipmate sits between the carrier and your merchants, unlocking your potential to offer a broader range of delivery options for your customers.

Collect Ready-Labelled Parcels from your Merchants Carrier-Ready Parcels for Collection

Collect ready-labelled parcels from your merchants

All your merchants have access to the same powerful features all Shipmate users benefit from, simplifying their despatch process while providing you with ready-labelled parcels.

Streamline your workflow Streamline your workflow

Each merchant labels their parcels just as if they had a direct connection to the carrier, so in most cases you can pass shipments directly to the national carriers for delivery.

Full merchant oversight Full merchant oversight

View and manage all shipments created by each merchant and log into their accounts to provide support setting up and managing their account.

Parcel Reseller Software Manage Prices and Billing with Shipmate

Fine-tune your pricing to suit your merchants

With Shipmate 3PL you're in control of your rates. Charge all merchants the same, assign plans or set individual pricing. Each merchant only sees what they are being charged.

Multiple pricing plans Multiple pricing plans

Set up multiple plans with different rates and delivery service access. Simply assign each merchant their ideal plan and Shipmate will automatically calculate their shipping charges.

Monitor your margins Monitor your margins

At-a-glance views of your revenue and profit margins at business, merchant and shipment level means you can predict cash flow in real time. Reports and data extracts help keep your billing process accurate and flexible.

Provide a Local Collection & Delivery Service Parcel Collection & Delivery App Manage Parcel Collection with Shipmate 3PL

Provide a local collection and delivery service

Manage collections and local deliveries with driver management and the Shipmate driver app designed for smart handheld terminals.

Collection Management Collection Management

Assign drivers to merchants, view live manifesting in-app with parcel scanning and proof of collection capture, streamlining your customer service.

Self Label Option Self Label Option

Provide a local delivery service using the Self Label option and Routing Rules to configure the postcode areas you are able to serve.

Multi Carrier Tracking Portal

Your Tracking Portal, just the way you like it

Image of the Tracking Process

FREE* - Seamless, branded, multi-carrier tracking portal for your customers. Reduce enquiries, save time.

Find out more about our Multi-Carrier Tracking Portal

Our Support

Helpful, friendly, knowledgable
Support team Support team head shot

Find out more about The Shipmate Support Team

"Our transition to Shipmate away from our previous supplier has been seamless and fuss-free thanks to their excellent support and hand-holding during onboarding and set up."

Edd Hamp
Edd Head of Commercial Operations, Ohh Deer
UK based team UK based team

Our dedicated support staff are UK based - we’re here when you need us.

Unrivalled response times Unrivalled response times

We pride ourselves on our response times and quick resolution of issues.

Knowledgable & experienced Knowledgable & experienced

We have over 50 years of combined experience in the fulfilment sector.

Friendly & Helpful Friendly & Helpful

Our friendly support staff are here to help you get up and running.

Leading eCommerce Brands trust Shipmate
  • Naturaw
  • Peatys
  • Charbonnel Et Walker
  • Wowcher
  • Ohh Dear
  • XL Displays
  • Max Benjamin
  • Ollie and Mac
  • Dropit
  • Sugar Plum Sweetery
  • Stewart Brewing
  • IncorporateWear
  • Get Laid Beds
  • Rathfinny
  • Lewis Pies
  • Naturewall

View our Customer Stories

Get started with Shipmate

Stop wasting time on fulfilment -
start shipping smarter & faster, today!

Shipmate Automated Shipping Software