- Current vacancies
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Customer Success Executive
- Location: Derby, United Kingdom
- Salary: Starting up to £23,500 plus benefits
- Hours: Full Time
- Contract Type: Permanent
- Closing Date: May 30, 2021
We are looking for a Customer Success Executive to help our Shipmate customers get the most out of the product, both when they sign up and throughout their lifetime as a customer.
Find out more
Careers at Shipmate
At Shipmate, our mission is to simplify shipping for online retailers.
Our software has generated millions of parcel labels, saved thousands of man-hours, and provides access to hundreds of delivery services, from multiple carriers to forward-thinking, progressive ecommerce sellers.
Making this happen takes great teamwork, passion, commitment and a real desire to make our customers lives easier, save them money and help their online businesses grow.
"Shipmate is a great place to work. I feel like my actions have a real meaningful impact on our customers day-to-day lives and the career progression has been fantastic. I’ve really felt I’ve grown with the business, learnt a lot and had fun in the process."
Our team consists of Web Developers, UI/UX Designers, Customer Support and Account Managers with a common set of values that ensure our software and service is second to none. We are always on the lookout for talented individuals to join us. Take a look at our current vacancies or get in touch and tell us why you’d like to join the crew.
Award winning team
Our award-winning software is made by our award-winning team. We work as a group that grows, learns, develops, creates and celebrates success, together.
Come onboard. Be part of an award winning team (and help us win the next one).
Contact us: careers@shipmate.co.uk




Other benefits
As a member of the Shipmate Crew you can expect a truly competitive salary, a brand new Mac of your choice, health insurance, a city centre office within walking distance of all amenities along with regular trips to industry conferences (you choose!) and some memorable team days out.
Contact us: careers@shipmate.co.uk
- New Mac of your choice
- Health insurance
- Regular team days out and socials
- Conference visits
- Time to learn and develop