Careers at Shipmate. Come onboard and join the crew!
  • Current vacancies
  • Customer Success Executive

    • Location: Derby, United Kingdom
    • Salary: Starting up to £23,500 plus benefits
    • Hours: Full Time
    • Contract Type: Permanent
    • Closing Date: May 30, 2021

    We are looking for a Customer Success Executive to help our Shipmate customers get the most out of the product, both when they sign up and throughout their lifetime as a customer.

    Find out more

Careers at Shipmate

At Shipmate, our mission is to simplify shipping for online retailers.

Our software has generated millions of parcel labels, saved thousands of man-hours, and provides access to hundreds of delivery services, from multiple carriers to forward-thinking, progressive ecommerce sellers.

Making this happen takes great teamwork, passion, commitment and a real desire to make our customers lives easier, save them money and help their online businesses grow.

"Shipmate is a great place to work. I feel like my actions have a real meaningful impact on our customers day-to-day lives and the career progression has been fantastic. I’ve really felt I’ve grown with the business, learnt a lot and had fun in the process."

Our team consists of Web Developers, UI/UX Designers, Customer Support and Account Managers with a common set of values that ensure our software and service is second to none. We are always on the lookout for talented individuals to join us. Take a look at our current vacancies or get in touch and tell us why you’d like to join the crew.

Award winning team

Our award-winning software is made by our award-winning team. We work as a group that grows, learns, develops, creates and celebrates success, together.

Come onboard. Be part of an award winning team (and help us win the next one).

Contact us:

Other benefits

As a member of the Shipmate Crew you can expect a truly competitive salary, a brand new Mac of your choice, health insurance, a city centre office within walking distance of all amenities along with regular trips to industry conferences (you choose!) and some memorable team days out.

Contact us:

  • New Mac of your choice
  • Health insurance
  • Regular team days out and socials
  • Conference visits
  • Time to learn and develop

Book a Consultation

Simply fill out the form below and one of our specialists will get in touch to arrange a no-obligation consultation and demonstration to discuss how Shipmate® could help your business.

What our customers are saying about Shipmate.

"Shipmate has saved us huge amounts of time, reduced human error and manual mistakes. Quick parcel label generation and printing has freed up staff time, improved morale and allowed my team to focus on higher value tasks. Improved parcel tracking and notifications has led to a much better customer experience."

Michael Broom - Operations Manager, Roseland Furniture

"Before Shipmate, we had never experienced such a fast and successful IT installation - printing delivery labels is faster and easier than before and if we have any problems, Shipmate's technical support team are quick to resolve them."

David Horslen - Head of IT, Discount Supplements Ltd

"Having used Shipmate for the past two years, the flexibility and great support has been pinnacle to help us define our multi-channel offering to our customers so we have now decided to use the system exclusively."

Hong Trinh - Head of IT, The Nutro Centre