Take the hassle out of eCommerce fulfilment & save hours a day
Save money while speeding up your despatch processes and increasing customer satisfaction - Shipping Software for eCommerce Sellers.
How Shipmate can help you
Turn orders into shipments faster than ever before...
Works with popular eCommerce platforms
Transform your shipping process by reducing it to just a few clicks within your eCommerce platform, eliminating cumbersome copying & pasting or using multiple carrier portals.
Streamline your workflow
The same process to ship every order regardless of carrier or delivery service. We help get your orders out the door, fast.
Flexible integration options
Works with many eCommerce platforms out the box with our plugins or partner integrations, or import orders via CSV or using our API.
Bulk-create shipments with all your carriers
No more switching between carrier portals. No more copy and pasting. Ship with all your carriers in a single portal.
Use your carrier accounts
Link your carrier accounts and benefit from commercial agreements and service levels you have negotiated with the carriers you use.
Powerful routing rules
Take the decision making out of shipping. Automatically ship with the right carrier and delivery service based on a wide range of criteria.
Print parcel labels and delivery notes
Print all your labels using the same printer, on the same stationery. Generate Despatch Notes, Picking Lists and Customs Declarations to suit your workflow.
One-click printing
Send labels directly to your printer in just one click with our printer app. Works with all Zebra-compatible label printers and almost any other via PDF.
Multi-user printing
Scale up your despatch operations and print to multiple printers simultaneously. Each user can send labels to their own printer.
Track deliveries and keep your customers updated
Smart, unified and visual tracking gives you an at-a-glance picture of where all your shipments are at - in a single portal.
Monitor carrier performance
Easily see which shipments are on time or running late. We even alert you to problematic deliveries so you can provide proactive customer service.
Customer tracking portal
Provide a trustworthy branded tracking portal for your customers to track the progress of their deliveries, enhancing customer experience.
Personalise and streamline your shipping
Apply your Brand to your shipping - add your unique branding across multiple touchpoints, ensuring a seamless and professional experience for your customers.
- Route parcels to carrier services by brand
- Apply brand logos to documents
- Manage returns & contact info
Learn more about Shipping with Brands
Our Support
Helpful, friendly, knowledgable
Find out more about The Shipmate Support Team
"Our transition to Shipmate away from our previous supplier has been seamless and fuss-free thanks to their excellent support and hand-holding during onboarding and set up."
UK based team
Our dedicated support staff are UK based - we’re here when you need us.
Unrivalled response times
We pride ourselves on our response times and quick resolution of issues.
Knowledgable & experienced
We have over 50 years of combined experience in the fulfilment sector.
Friendly & Helpful
Our friendly support staff are here to help you get up and running.
Delivering sustainable greetings cards and gifts at scale…
Ohh Deer have a passion for paper products - greetings cards, stationary & gifts. Find out how Shipmate helps Ohh Deer to fulfil 10,000's of orders per month...
