FREE custom, branded parcel tracking portal

A unified, brandable, multi-carrier tracking portal for all your carrier accounts - keep customers informed, reduce support queries - own the post-purchase experience.

Provide a branded tracking portal for your customers to track deliveries with Shipmate

*All Shipmate accounts include one free, custom branded tracking portal. Additional charges may apply for multiple tracking portals.

A unified post-purchase experience for your customers...

Own the Post-Purchase Experience: Brand Your Tracking Portal in Shipmate

Shipmate gives you full control over how the tracking experience looks and feels, with a new in-app configuration tool for your tracking portal.

Create a custom colour scheme and add a logo to match your company's branding and website, then preview before go-live on your own subdomain. No more fragmented parcel tracking through multiple carrier portals.

No matter which carriers you use, the Shipmate Custom Tracking Portal provides your customers with a seamless, self-serve parcel tracking experience.

Our simple-to-use, visual, 5-step tracking bar shows progress from despatch to delivery for each parcel in a consignment, with detailed tracking status as provided by carriers.

Learn more about Branding your Tracking Portal

Track deliveries from multiple carriers in one platform

Unified multi-carrier parcel tracking

A unified tracking experience for your customers, no matter which carrier you use.
Custom colour scheme & branding

Custom colour scheme and logo to match your company’s branding and website, on your own subdomain.
Change carriers ahead of despatch

Change carrier or service ahead of despatch without changing tracking numbers or links.
Secure & customer-friendly

Easily & securely create tracking links in your ecommerce portal and customer confirmation emails.

Personalise and streamline your shipping

Apply your Brand to your shipping - add your unique branding across multiple touchpoints, ensuring a seamless and professional experience for your customers.

Route parcels to carrier services by brand
Apply brand logos to documents
Manage returns & contact info

Learn more about Shipping with Brands

Leading eCommerce Brands trust Shipmate

View our Customer Stories

Complete, automated shipping

Shipmate automated shipping software is ideal for eCommerce Sellers, 3PL Aggregators and Enterprise Merchants. Shipmate allows you to connect your sales channels to all your carriers in one platform, generate carrier-approved parcel labels and track deliveries.

Intelligent routing rules and easy-yet-powerful configuration means you get the right label quickly, reduce human errors and fulfil faster than ever before. Free your staff from time-consuming tasks, increase staff morale and take control of your fulfilment.

Shipmate - Seamless, straightforward, speedy shipping!