• Software Sales Executive

    • Location: Derby, United Kingdom (Hybrid)
    • Salary: £26,500 basic, £50,000+ OTE, plus benefits
    • Hours: Full Time
    • Contract Type: Permanent
    • Closing Date: 31-Mar-2024, 23:59
    Apply now

Software Sales Executive

About the company

Shipmate is a shipping automation Software-as-a-Service (SaaS) platform for mid-size merchants and local delivery companies. We connect merchant order processing systems with domestic and international delivery services provided by all mainstream UK and Ireland carriers.

Shipmate is used to fulfil orders by printing shipping labels and sharing tracking details with merchants and their customers. Shipmate helps speed up and simplify order fulfilment, while reducing potential for human error and ensuring the most cost-effective delivery services are always used.

Shipmate is operated by our parent company, Codemakers, which also provides contract consultancy and development services. We are a team of strategic thinkers, inquisitive in nature with an optimistic and determined outlook who solve real-world business challenges with solid, highly functional digital solutions that delight users. Our products and services are trusted by famous brands and used by thousands of people every day.

About the role

We are seeking a Sales Executive to join our team as part of a high-growth drive following new product feature launches. The role suits salespeople with proven experience in driving growth through meeting and exceeding sales targets in a B2B context, ideally for software companies, within the ecommerce or logistics sectors, or SaaS platforms.

You will be instrumental in the development of an outbound sales strategy, putting that into practice on a daily basis to achieve ambitious growth targets in the lead-up to and following the launch of a significant investment in product development and marketing materials.

The successful candidate will carry out the following duties:

  • Outbound prospecting and lead generation via telephone, email and other means
  • Handling inbound leads and enquiries
  • Arranging and conducting product demonstrations and consultations
  • Nurturing and converting leads to successful close
  • Customer success reviews working alongside our on-boarding team, making sure customers are getting the best possible value from the platform
  • Assisting with marketing efforts including defining campaign concepts, attending trade shows, producing website content and social media interactions
  • Nurturing relationships with our partners
  • Managing feature requests with our product team

The successful candidate will have:

  • Demonstrable experience in B2B sales
  • Evidence of persistent achievement and over-achievement of sales targets
  • Working knowledge of application of technology and IT in business
  • Confidence in delivering product demonstrations remotely
  • Excellent communication skills, both verbal and written
  • Ability to capture and comprehend customer requirements and arrive at solutions to ensure good product fit

Your application will be considered favourably if you have:

  • Previous experience within a software / SaaS sales environment
  • Previous experience within ecommerce, logistics or similar sectors
  • Previous experience selling to merchants, manufacturers and similar businesses
  • Configured and maintained sales software / CRM systems
  • Produced marketing materials, website content or managed social media interactions

The successful candidate will have a wide range of opportunities to continue to grow their skills, while having the opportunity to influence team capability through improving working practices and introducing new systems and processes. Career progression opportunities include Business Development Manager and Sales Director roles.

As a business we value customer satisfaction above all else and as such favour a consultative approach ensuring good product market fit, with the commission structure placing an emphasis on customer satisfaction in addition to other performance metrics.

This role is open to candidates located in the United Kingdom and is a hybrid role, operating from our office in Derby city centre.

What's the working environment like?

We operate from an office in Derby city centre, on a hybrid basis. The office provides a relaxed working environment with all the equipment you need to carry out your role. We have daily team discussions by video conference and a wealth of remote working applications and tools to support hybrid on-site and remote working.

Initially you will be required to attend the office regularly for on-site training and role familiarisation, with this requirement reducing over your probationary period to occasional office working. You will therefore need to be within a commutable distance to Derby city centre.

What does my employment package include?

  • A base salary of £26,500
  • Sales commission structure with OTE in excess of £50,000
  • Flexible working hours
  • Hybrid office and home working (4 days remote, 1 in office)
  • Bupa medical insurance
  • 21 days holiday plus bank holidays

Sounds great! How do I apply?

Please submit your CV along with a cover letter by email to careers@shipmate.co.uk. Please quote vacancy reference S4SE1 with your application.

You must be a permanent resident of the United Kingdom to apply for this role.

The Application Process

Your application will first be considered by our senior management team and a qualification screening questionnaire may be required depending on the volume of applications we receive.

The initially selected field of candidates will be invited to a short video interview to discuss your application, ensure a good experience and cultural fit in order to be invited to an in-person interview at our offices, which will be limited to four places. We are recruiting one position in this recruitment process.

Shipmate is an equal opportunities employer and does not discriminate on the basis of race, religion, disability, gender, marital status, sexual orientation, age or any other illegal or unfair basis.

Important: Recruitment Agencies

We do not use recruitment agencies. All unsolicited communications from recruitment agencies, job board aggregators or outsourcing companies will be ignored and calls disconnected.

Want to print shipping labels from multiple carriers, send more parcels and track deliveries? Call us today on 01332 460 888 or book a demo.

Other benefits

As a member of the Shipmate Crew you can expect a truly competitive salary, a brand new Mac of your choice, health insurance, a city centre office within walking distance of all amenities along with regular trips to industry conferences (you choose!) and some memorable team days out.

Contact us: careers@shipmate.co.uk

  • New Mac of your choice
  • Health insurance
  • Regular team days out and socials
  • Conference visits
  • Time to learn and develop

Ready to take your business to the next level?

We’d love to talk to you about how Shipmate can…
  • Drastically speed up your fulfilment
  • Reduce human error & improve staff morale
  • Save you time & money
  • Help you to focus on growing your business
Martin Head of Customer Success

Talk to a Shipmate specialist today!

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