Shipmate partners with Peoplevox WMS
7th September 2023
As part of our continuing mission at Shipmate to provide maximum interoperability in parcel management and multi-carrier shipping, we're proud to announce our partnership with Peoplevox Warehouse Management System.
Peoplevox powers the warehouse operations of forward-thinking, dynamic brands such as Gymshark, Lounge Underwear, and our mutual customer Ohh Deer, facilitating accurate fulfilment operations at scale, powering growth and increasing customer satisfaction - all values we share at Shipmate.
When the hugely popular greetings card and stationery retailer Ohh Deer approached Shipmate to help improve their despatch operations and speed up parcel label generation, we were able to quickly accommodate their multi-carrier and subscription setup, and within a matter of days we partnered and integrated with Peoplevox to guarantee continuity of service for Ohh Deer and their customers respectively.
Since the adoption of Shipmate, Ohh Deer have benefited from an enriched WMS with the extended benefits that Shipmate provides, including automated routing, international delivery management, accurate parcel tracking and our unified, customer-facing tracking portal, as well as a huge cost saving on fulfilment processing. Ohh Deer fulfilment staff are now utilised more effectively, free to focus on more meaningful tasks with a huge reduction in manual data entry and customer support queries.
"Our transition to Shipmate away from our previous supplier has been seamless and fuss-free thanks to their excellent support and hand-holding during onboarding and set up. Under a tight deadline, we've been able to continue using Peoplevox WMS for our warehouse operations with no disruption to customer service and we're now printing shipping labels faster than ever, with reduced costs, using a far superior delivery management platform."
Edd Hamp, Commercial Operations Manager, Ohh Deer
Our partnership with Peoplevox adds to the ever-growing list of sales channels and WMS integrations available right inside Shipmate, and our shared values of facilitating growth through fulfilment and customer-focussed shipping, means that Peoplevox users can benefit from a tried-and-tested, proven collaboration.
Shipmate Managing Director, Antony Stevenson, adds "By partnering with Peoplevox, together we are now able to provide mid-scale merchants an ideal despatch management environment. This partnership brings together the comprehensive range of carriers and delivery services we provide at Shipmate, managed by our powerful delivery routing and decision making, backed by the flexible order management and despatch workflow management Peoplevox provides. Our focus on the UK and Ireland market means we understand the challenges our collective customers face and are able to provide all the necessary carrier integrations, alongside UK hours technical support and on-boarding advice."
The Shipmate integration with Peoplevox is now live and provides a leading warehouse and delivery management solution, fulfilling 1,000s of orders per month for a global brand.
If you'd like to automate your shipping operations at scale with an enriched WMS, talk to a Shipmate specialist today. Call us on 01332 460 888 or book a demo.