Everything you need to run your 3PL Business.
Merchant Account Access
Divide your carrier accounts out to each of your merchants.
Select delivery services and set pricing for each of your merchants.
3PL Software UK - Manage carriers, delivery services & merchants
Shipmate 3PL Software is a 'Business in a Box' for 3PL service providers, offering better delivery and courier management for both parcel aggregators and delivery resellers.
Fed up of asking your carrier account managers to set up more user accounts and having to log into multiple systems to monitor delivery traffic? Shipmate takes away all this hassle and puts you back in control. Give each of your merchants their own private accounts and configure carrier and delivery service availability and pricing on a per-merchant basis. Shipmate is the perfect Parcel Delivery Management Solution for 3rd Party Logistics companies.
Run your 3PL service more smoothly
We understand that managing multiple merchants, carriers and parcels can be a real headache.
Lost parcels, returns, missed deliveries and merchant enquiries can all add to an already-complex business operation. Shipmate helps you manage all of these and more, with helpful notifications, tracking, alerts and reporting.
You have full control of delivery services and carriers that you make available to your merchants. Set pricing, routing rules and services independently for each merchant and receive notifications should there be any delivery issues.
Individual Merchant Accounts
Shipmate 3PL Software gives your merchants direct access to select approved services and print parcel labels quickly and easily. With Shipmate you no longer have to give out shared passwords or ask the carriers to provide multiple sub-accounts - each merchant has their own private account.
Broad Software and Printer Compatibility
Shipmate has been designed to work with almost any printer allowing you to leverage existing technology investments.
Being cloud-based, Shipmate can work with many eCommerce applications easily by importing order data in a wide variety of file formats including CSV. Using our Shipping API, software developers can integrate label generation and tracking reconciliation into other software applications easily.
Shipping labels can be downloaded in PDF format and printed on almost any printer, or you can use our Shipmate Windows App and print directly to ZPL-II compatible printers.
Keep on track of tracking
We believe that the best customer service is proactive and Shipmate helps you provide this by bringing your attention to troublesome deliveries. If a delivery is taking longer than expected, or has failed, you will know about it as soon as possible. Easily click through to view customer details to let them know what is happening with their delivery and to expect a delay.
We interrogate tracking events to monitor carrier performance against your agreed Service Level Agreements, so you are always informed as to the true performance of the carriers and services you use.