Everything you need to run your parcel aggregator business
Let your merchants label their own parcels using your carrier accounts, set up custom pricing and manage collections and billing – all in one powerful platform.
How Shipmate can help you
A business in a box for first mile aggregation providers...
Give merchants secure access to your carrier accounts
No more sub accounts - simplify your carrier relations by providing controlled access from one account to all your merchants.
Individual Merchant Access
Each merchant has their own account they can link to their online store or order management system to generate labels, retrieve tracking numbers and benefit from all our powerful shipping automation features for merchants.
Broaden Your Services
Many carriers don’t support the 3PL aggregator / reseller business model due to the IT overhead. Shipmate sits between the carrier and your merchants, unlocking your potential to offer a broader range of delivery options for your customers.
Collect ready-labelled parcels from your merchants
All your merchants have access to the same powerful features all Shipmate users benefit from, simplifying their despatch process while providing you with ready-labelled parcels.
Streamline your workflow
Each merchant labels their parcels just as if they had a direct connection to the carrier, so in most cases you can pass shipments directly to the national carriers for delivery.
Full merchant oversight
View and manage all shipments created by each merchant and log into their accounts to provide support setting up and managing their account.
Fine-tune your pricing to suit your merchants
With Shipmate 3PL you're in control of your rates. Charge all merchants the same, assign plans or set individual pricing. Each merchant only sees what they are being charged.
Multiple pricing plans
Set up multiple plans with different rates and delivery service access. Simply assign each merchant their ideal plan and Shipmate will automatically calculate their shipping charges.
Monitor your margins
At-a-glance views of your revenue and profit margins at business, merchant and shipment level means you can predict cash flow in real time. Reports and data extracts help keep your billing process accurate and flexible.
Provide a local collection and delivery service
Manage collections and local deliveries with driver management and the Shipmate driver app designed for smart handheld terminals.
Collection Management
Assign drivers to merchants, view live manifesting in-app with parcel scanning and proof of collection capture, streamlining your customer service.
Self Label Option
Provide a local delivery service using the Self Label option and Routing Rules to configure the postcode areas you are able to serve.
Our Support
Helpful, friendly, knowledgable
Find out more about The Shipmate Support Team
"Our transition to Shipmate away from our previous supplier has been seamless and fuss-free thanks to their excellent support and hand-holding during onboarding and set up."
UK based team
Our dedicated support staff are UK based - we’re here when you need us.
Unrivalled response times
We pride ourselves on our response times and quick resolution of issues.
Knowledgable & experienced
We have over 50 years of combined experience in the fulfilment sector.
Friendly & Helpful
Our friendly support staff are here to help you get up and running.
