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Delivery Management Software
for Online Retailers

Floating Parcel Floating Parcel Floating Parcel Floating Parcel Floating Parcel Floating Parcel
Multi-Carrier Parcel Labeling
Multi-Carrier Parcel Labeling

Generate shipping labels for many major UK national carriers

Unified Tracking
Unified Tracking

Keep track of all your deliveries in one place

Simple Integration
Simple Integration

Import orders from just about any eCommerce system

Delivery Management Software for Online Retailers

Do you sell on eBay, Amazon or have your own eCommerce website?

Shipmate is a Parcel Delivery Management Software Platform that integrates with many online sales channels, including eBay and Amazon and eCommerce platforms such as Linnworks and Magento. If your Parcel Delivery Management is becoming time consuming and overwhelming, then Shipmate can help dramatically reduce the time it takes to offer and utilise a comprehensive range of delivery services from a number of carriers.

Using the Shipmate Windows App, printing labels is quick and easy with minimal configuration, providing on-demand label generation at the point of despatch. Prefer to print your labels in batch? No problem - we support batch printing using CSV files in any format your eCommerce or Warehouse Management software exports. Using Shipmate, many hours of time can be saved allowing you to focus on what's important; growing your online business.

Reduce Costs
Reduce costs, save time, ensure delivery

Shipmate takes the hassle out of linking your systems with multiple UK carriers while providing a suite of useful functionality to help provide the best possible service to your customers.

Our tried and tested integrations with multiple carriers means that Shipmate can remove the need for lengthy, intrusive and costly upgrades to your online sales systems, whilst giving you and your customers the most cost effective delivery service for every parcel, every time.

Print all your parcel labels using just one printer and consolidate label generation and tracking information into one easy-to-use place - Shipmate is your smart delivery companion.

Intelligent Routing
Intelligent Delivery Service Routing

If you sell a wide variety of products, the chances are you need a wide variety of carriers and delivery services to ensure your products reach your customers when and how they expect, without costing more than it should. With Shipmate, you can configure Routing Rules based on virtually any criteria to ensure the optimal carrier and delivery service is selected for each delivery - automatically.

As well as basic metrics such as weight and dimensions, Shipmate also lets you route parcels by custom attributes such as product category or any other criteria you wish, with the ability to override automatic selection if you know which service you wish to use. Shipmate will always try and use the cheapest possible service, meaning you’ll never spend a penny more than you need to on your carriage.

Broad Printer Compatibility
Broad Software and Printer Compatibility

Shipmate has been designed to work with as many eCommerce and Warehouse Management Systems as possible, while also working with almost any printer allowing you to leverage existing technology investments.

Being cloud-based, Shipmate can work with many eCommerce applications easily using plugins for the most popular platforms or by importing order data in a wide variety of file formats including CSV. The Shipmate Windows App works alongside many existing desktop-based applications such as Linnworks. Using our API, software developers can integrate label generation and tracking reconciliation into other software applications easily.

Shipping labels can be downloaded in PDF format and printed on almost any printer, or you can use our Shipmate Windows App and print directly to ZPL-II compatible printers such as the Zebra GK420d as well. Use integrated label stationery? Not a problem - we can configure your account to output labels in a variety of paper sizes and layouts.

Keep On Track
Keep on track of tracking

With Shipmate, delivery tracking starts working for you to help you provide a better customer service. We believe that the best customer service is proactive and Shipmate helps you provide a proactive service by bringing your attention to potentially troublesome deliveries automatically. If a delivery is taking longer than expected, or a delivery has failed, you will know about it as soon as possible in our Delivery Warnings Centre. Easily click through to view customer details to let them know what is happening with their delivery and to expect a delay.

We interrogate tracking events to monitor carrier performance against your agreed Service Level Agreements, so you are always informed as to the true performance of the carriers and services you use.

Ready to join aboard?

If you would like to speak to one of our friendly delivery integration specialists about your specific needs, complete our online enquiry form or call 0800 133 7471.