Carrier Integration Software for Online Retailers - Shipmate

Carrier Integration Software for Online eCommerce Retailers

Key Features

Multi-Carrier Parcel Labeling

Generate shipping labels for many major UK national carriers.

Unified Tracking

Keep track of all your deliveries in one place.

Simple Integration

Import orders from just about any eCommerce system.

Carrier Integration Software for your eCommerce store...

Carrier Integration Software for your eCommerce store...

Shipmate is a Carrier Integration & Parcel Delivery Management Platform that integrates with many online sales channels, including Shopify, Woocommerce, Brightpearl and eCommerce platforms such as Linnworks. Shipmate can help dramatically reduce the time it takes to offer and utilise a comprehensive range of delivery services.

Using the Shipmate Windows App, printing labels is quick and easy, providing on-demand label generation. Prefer to print your labels in batch? No problem - we support batch printing using CSV files in any format your eCommerce software exports.

Reduce costs, save time, ensure delivery

Reduce costs, save time, ensure delivery

Shipmate takes the hassle out of linking your systems with multiple UK carriers while providing a suite of useful functionality to help provide the best possible service to your customers.

Our tried and tested integrations with multiple carriers means that Shipmate can remove the need for lengthy, intrusive and costly upgrades to your online sales systems. Print all your parcel labels using just one printer and consolidate label generation and tracking information into one easy-to-use place.

Intelligent Delivery Routing Rules

Intelligent Delivery Routing Rules

If you sell a variety of products, the chances are you need a variety of carriers and delivery services to ensure your products reach your customers. With Shipmate, you can configure Routing Rules based on virtually any criteria to ensure the optimal carrier and delivery service is selected for each delivery - automatically.

As well as basic metrics such as weight and dimensions, Shipmate also lets you route parcels by custom attributes such as product category, contents or any other criteria you wish.

Broad Software and Printer Compatibility

Broad Software and Printer Compatibility

Shipmate has been designed to work with eCommerce and Warehouse Management Systems, while also working with almost any printer allowing you to leverage existing technology investments.

Being cloud-based, Shipmate can work with many eCommerce applications easily by importing order data in a wide variety of file formats including CSV. Using our Shipping API, software developers can integrate label generation and tracking reconciliation into other software applications easily.

Shipping labels can be downloaded in PDF format and printed on almost any printer, or you can use our Shipmate Windows App and print directly to ZPL-II compatible printers.

Keep on track of tracking

Keep on track of tracking

We believe that the best customer service is proactive and Shipmate helps you provide this by bringing your attention to troublesome deliveries. If a delivery is taking longer than expected, or has failed, you will know about it as soon as possible. Easily click through to view customer details to let them know what is happening with their delivery and to expect a delay.

We interrogate tracking events to monitor carrier performance against your agreed Service Level Agreements, so you are always informed as to the true performance of the carriers and services you use.

Book a Consultation

Simply fill out the form below and one of our specialists will get in touch to arrange a no-obligation consultation and demonstration to discuss how Shipmate® could help your business.

What our customers are saying about Shipmate.

"Shipmate has saved us huge amounts of time, reduced human error and manual mistakes. Quick parcel label generation and printing has freed up staff time, improved morale and allowed my team to focus on higher value tasks. Improved parcel tracking and notifications has led to a much better customer experience."

Michael Broom - Operations Manager, Roseland Furniture

"Before Shipmate, we had never experienced such a fast and successful IT installation - printing delivery labels is faster and easier than before and if we have any problems, Shipmate's technical support team are quick to resolve them."

David Horslen - Head of IT, Discount Supplements Ltd

"Having used Shipmate for the past two years, the flexibility and great support has been pinnacle to help us define our multi-channel offering to our customers so we have now decided to use the system exclusively."

Hong Trinh - Head of IT, The Nutro Centre