Using Shipmate with ShipHero

Introduction

The Shipmate Carrier Integration for ShipHero allows you to directly process shipments through Shipmate from within ShipHero.

This guide explains how to connect ShipHero to Shipmate and explains the settings you can configure for shipment handling.

Requirements

Before you are able to start printing shipping labels using Shipmate with ShipHero, you will need the following:

• A ShipHero account
• A Shipmate account
• At least one active Carrier and Delivery Service
• A compatible label printer

Labels are printed from within ShipHero itself, so any printer configuration should be made within ShipHero. Please refer to help guides provided by ShipHero to set this up.

If you need any assistance ensuring you have everything you need to link your Shipmate account with ShipHero, please contact support@shipmate.co.uk.